Privacy Policy

Last updated: 11 July 2026

Edinburgh Sauna Co. ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Edinburgh Sauna Co. provides mobile sauna hire services in and around Edinburgh.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email:hello@edinburghsaunaco.co.uk(replace with your preferred email address)

2. Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

  • Name

  • Email address

  • Telephone number

  • Delivery address

  • Booking details

  • Messages or enquiries you send us

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring website

This information may be collected using cookies and analytics tools.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Manage bookings

  • Deliver and collect our sauna

  • Process payments

  • Send booking confirmations

  • Contact you about your booking

  • Improve our website and services

  • Send marketing emails where you have chosen to receive them

  • Administer competitions and giveaways

4. Marketing Communications

If you subscribe to our mailing list or enter one of our competitions, we may send you occasional emails about:

  • Launch announcements

  • New availability

  • Special offers

  • Events

  • Wellness content

  • Business updates

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We will never sell your personal information to third parties.

5. Legal Basis for Processing

We process your information under one or more of the following lawful bases:

Contract

To provide our sauna hire services and fulfil bookings.

Consent

When you choose to join our mailing list or receive marketing communications.

Legitimate Interests

To improve our services, maintain website security and understand how visitors use our website.

Legal Obligation

Where required to comply with applicable laws or regulations.

6. Third-Party Services

We may share your information with trusted service providers who help us operate our business.

These may include:

  • Squarespace (website hosting)

  • Stripe (payment processing)

  • Google Analytics (website analytics)

  • Google Workspace (email)

  • Meta (Facebook and Instagram advertising)

  • Mailchimp or other email marketing providers (if used)

These providers only receive the information necessary to perform their services and are responsible for protecting your information in accordance with applicable data protection laws.

7. Competitions & Giveaways

If you enter a competition or giveaway, we will use your information to:

  • Record your entry

  • Contact the winner

  • Administer the promotion

Entering a competition does not automatically sign you up for marketing emails unless you have chosen to receive them.

8. Cookies

Our website uses cookies to:

  • Ensure the website functions correctly

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising effectiveness

You can manage or disable cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies.

9. How Long We Keep Your Information

We only keep your personal information for as long as necessary.

Typically:

  • Enquiries: up to 12 months

  • Mailing list subscribers: until you unsubscribe

  • Booking records: up to 6 years where required for accounting or legal purposes

10. Keeping Your Information Safe

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

11. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information in certain circumstances

  • Restrict or object to processing

  • Withdraw consent at any time for marketing communications

  • Request a copy of your data

  • Lodge a complaint with the Information Commissioner's Office (ICO)

More information is available at www.ico.org.uk.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Edinburgh Sauna Co.

Email: hello@edinburghsaunaco.co.uk